Smart Hotel Management for Seamless Operations

CITS HMS is a powerful cloud-based hotel management software designed to simplify and optimize hotel operations. From front-office management to housekeeping, reservations, billing, and guest engagement, our all-in-one solution ensures smooth business operations and enhanced customer satisfaction.

Key Features

✔ Front-Office Management

• Fast check-in & check-out process
• Automatic night audits & room allocations
• Universal guest search & blacklist tracking
• Guest ID scanning (passport, driving license, etc.)

✔ Reservation & Booking System

• Instant online & offline booking management
• Group reservation handling with split/merge payments
• Smart cancellation & no-show management
• OTA & travel agent integration

✔ Billing & Payment Processing

• Multiple payment gateways & currency support
• Auto-charge for cancellations & no-shows
• Customizable invoice templates

✔ Housekeeping Management

• Task assignments with live status updates
• Room maintenance & blocking for repairs
• Mobile app integration for instant updates

✔ Rate & Revenue Optimization

• Dynamic pricing & seasonal rate management
• Performance tracking (ADR, RevPAR, occupancy rates)
• Contracted rates for travel agents & corporate clients

✔ Guest Engagement & Marketing

• Automated emails & SMS for promotions
• Online review management via TripAdvisor & Critique
• Centralized guest profile management

✔ Security & Data Protection

• User role-based access control
• Transaction locking to prevent unauthorized changes

✔ Hotel Chain Management

• Centralized data management for multi-property hotels
• Unified reservation & guest profile system

Why Choose CITS HMS?

✅ Cloud-Based & Scalable – No hardware needed, access from anywhere
✅ 600+ Third-Party Integrations – Payment gateways, key card locks & more
✅ 24/7 Support – Live chat, phone, & email assistance
✅ Customizable & Regular Updates – Tailored features for your needs

📞 Get Started Today!
Contact us at info@cits.la or call +856 2026812180